Perc 5 e adapter firmware
Intro/ Problem Hi everyone, I am in over my head here. I have a Dell R300 server running Windows Server 2003. It went down late last night and upon trying to restart it, I got the following Errors about the PERC 5e RAID controller installed. 1) At Windows Login Screen: Controller event log: BBU disabled, changing WB virtual disks to WT: Controller 0 ( PERC 5/ E Adapter) 2) On front of R300 Server: E171 F PCIE FATAL ERR B0 D4 F0 We tried re-seating the RAID controller in the same PCIE slot with no change. We then tried switching it to the other PCIe slot and upon boot it couldn't find the controller configuration at all, so we moved it back to the original slot. I booted into the PERC Config BIOS and see that there may be a firmware update available. RAID controller info is as follows: Controller Info PERC 5/ E Package FW Version BIOS Version MT28-8 Considerations I have considered that this might be a bad RAID controller and that I may need to backup and import the config to another controller, but am open to any suggestions. Are there any further diagnostic/troubleshooting attempts I can make to get this PERC 5/e back online, or do you think this controller is toast? Would it be worth trying to boot to the Dell Open Manage Assistant CD and see if any additional options are available? I don't believe I have this software readily available, so I would probably need to download and burn it if that's an option. Assuming this controller is dead, what are the steps for backing up and restoring this config on another server/controller? Forgive my ignorance as this level of troubleshooting is not something I have a great deal of experience in. Thanks for your time, Aaron.
If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed. Select type of offense: Offensive: Sexually explicit or offensive language Spam: Advertisements or commercial links Disruptive posting: Flaming or offending other users Illegal activities: Promote cracked software, or other illegal content Comments: (optional) Submit cancel.
Gautam Korlam gautamkorlam at cs.ucsb.edu Mon Dec 3 13:21: Thanks for all the suggestions! The megacli and the -adpfwflash -f
Please read the following terms and click “ Yes, I Agree” if you agree to them. By clicking the “ Yes, I Agree” button, you agree to allow Dell to add and or remove a registry entry making dell.com a Trusted Site for your Internet browser. Adding dell.com as a Trusted Site is required for Dell System Detect to function correctly in certain operating systems. We automatically detect your system configuration and Service Tag Dell will automatically detect and display your system configuration details and service tag, enabling us to: Determine whether or not your system is still covered under warranty Know what software is currently installed on your system Find compatible drivers and utilities for your product Provide you with relevant articles and self-help topics Collect software usage data Dell offers a variety of Software applications designed to provide you with the most optimized user and support experience possible. You may have selected some of these applications as part of the purchase of your computer. When these applications are installed on your system, you can see them labeled as “ Support Software”, “ Dell” or under their titled name in Add or Remove Programs (“ Start,” “ Control Panel,” “ Add or Remove Programs”). Aside from your unique service tag number, none of the system configuration or use data can be used to identify you. Dell will treat the data we collect in accordance with Dell's privacy statement. To learn more about Dell’s privacy practices or for more details about how Dell handles personal information, please take a look at Dell’s Privacy Statement at. Support resources are available at Dell to collect this information on an on-going basis for use and storage in servers that may be outside of your country can enable you to receive software updates and alerts that are specific to your system.